Shannon Fagan CMP, HMCC

Senior Meeting & Exhibit Manager, Association Headquarters, Inc.

Shannon C. Fagan, CMP, is a Senior Meeting/Exhibit Manager at Association Headquarters, Inc. (AH), a Mount Laurel, NJ, USA, based association management company. Shannon has worked at AH for over 17 years and has been responsible for the organization of meetings ranging from 20 – 8,000 attendees. She has managed multiple annual and specialty educational conferences taking place in locations in New York City, Boston, Seattle, Chicago, Philadelphia, Los Angeles, San Francisco, Hong Kong, Beijing, Rio de Janiero, Paris, Istanbul, Valencia, and Milan. Her expertise is in citywide convention meeting, exhibit, sponsorship, and program management.

Shannon is the Director of Meetings and Exhibits for the American Transplant Congress (ATC), the joint annual citywide Congress of the American Society of Transplant Surgeons (ASTS) and the American Society of Transplantation (AST). The Congress brings in over 5,000 attendees in the field from over 50 countries. She has also managed the World Transplant Congress (WTC), held in July 2014 at the Moscone West Convention Center in San Francisco, CA, USA. This was the second joint meeting of the American Society of Transplant Surgeons (ASTS), The Transplantation Society (TTS), and the American Society of Transplantation (AST). The Congress brought in over 8,000 experts in the field from over 90 countries.

Her professional achievements include earning her Certified Meeting Professional (CMP) designation in January 2010, and earned her Healthcare Meeting Compliance Certificate in October 2019 . She presented a talk entitled “Small Budget, Big Impact”, at the Professional Convention Management Association (PCMA) Annual Convening Leaders Conference in January 2012 and at the Mid-Atlantic Society for Association Executives (MASAE) in June 2012. She participated in a panel discussion entitled “Meeting Trends & Disruptors” during the AH Leadership Forum in November 2018. She most recently presented during the PCMA PHL Education Day in September 2019 on “Crisis Management” and “How to Keep Attendees in Your Room Block”.

Shannon has served on Customer Advisory Boards for Visit Seattle, Travel Alberta, and the Philadelphia Convention & Visitors Bureau.

She is a member of the Professional Convention Management (PCMA) PHL Chapter and finished her term as an Officer of chapter board in December 2019. She also is a current member of International Association of Exhibitions & Events (IAEE).

Shannon attained her undergraduate degree from Rutgers University in New Brunswick, New Jersey in 2001, and currently lives in New Jersey, USA.